{{Customer management}} – organise your knowledge
Only when you know your customers well are you able to provide them with the best service. The collection and consolidation of various types of customer data has long been part of everyday work in this age of information. But this is only one side of the coin. In this mass of data, it is easy to lose sight of the overview because there is no guiding hand to ensure clarity, sometimes leaving the best information unused.
ProfitSystem combines the opportunity to save comprehensive knowledge with the ability to organise data transparently and with clarity. Whether addresses, appointments, meeting reports, notes, letters, commissions, offers, orders or complaints: all processes are stored and managed centrally. This ensures that all those involved are provided with a crystal-clear image of the customer relationship.
Plan specific annual evaluation meetings, campaigns and customer visits. Evaluate your contacts with the help of parameters such as sales area, priority or Nielsen area. You have access to all relevant data at any time – and even when employees change or are absent due to illness, their knowledge remains available. With ProfitSystem, nothing stands in the way of perfectly coordinated, efficient day-to-day operations.
Central management of all relevant data such as ID numbers, contact persons, addresses, item descriptions, status, etc.
Map customer relationships precisely, evaluate according to various parameters, create hierarchies.
Exploit potential: coordinate appointments for visits, prepare and manage campaigns, deepen cooperation with customers.
